Contact · 21 Rilling Rdg, New Canaan, CT
Send the file today. Have a fixed price by tomorrow at 4:30.
Email it, call about it, or fill in the brief below. Anything that lands on a weekday gets opened that afternoon and answered within one working day — with a number we’ll hold to, or a short, specific list of what your model is missing.
The number we quote is the number on the invoice — unless you change the building.
- Phone
- (203) 966-5655
- Estimates
- estimates@nalveoagency.com
- Studio
- 21 Rilling Rdg
New Canaan, CT 06840 - Hours
- Weekdays 8am–4:30pm · Eastern
C-01 / Routing
Pick the right door and skip a round of back-and-forth.
Everything ends up in the same inbox either way. But the first reply gets faster when your first message already holds what we need — so here’s the cheat sheet.
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01
You have a model and a deadline.
Email the briefWrite to usTwo screenshots, the file format, what the image is for and when you need it. Skip the giant attachment — we’ll send an upload link.
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02
You can’t tell if you need a still, a 360° or a flythrough.
Call the studioRing usTen minutes, weekdays 8–4:30. Fair warning: we often steer people to the $350 still and tell them to come back for the rest once the design settles.
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03
Your model is too big to email.
Say so in the briefTo the briefPut the rough file size in the message box. We reply with a private upload link — no chasing expired transfer links two days later.
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04
You’re nearby and want drafts on a proper screen.
Book a desk-side reviewVisiting detailsWeekdays, by appointment. Rilling Ridge is a residential street — ring first so you’re not standing at a locked door while we’re mid-render.
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05
Something we delivered is wrong.
Subject line: “Fix”Flag itIf it’s our error — a wrong finish, a missing mullion — it’s corrected free and doesn’t eat a revision round. If it’s a design change, we’ll tell you that too.
Friday deadline? Tell us on Monday. Tell us Thursday and we’ll still pick up — at the +35% rush rate.
Call before the queue fillsC-02 / Project brief
Fill in the title block. We’ll fill in the number.
Four boxes and a paragraph. Half-finished is fine — “Revit model, about 80% done, need something for the planning board in November” is a perfectly good brief.
C-03 / The studio
Come by Rilling Ridge. Just ring first.
Most projects never need a visit — files travel fine. But if you’re in Fairfield County and want to argue about a camera angle in person, there’s a proper screen and a chair for you. Weekdays only.
- Mon8am to 4:30pm
- Tue8am to 4:30pm
- Wed8am to 4:30pm
- Thu8am to 4:30pm
- Fri8am to 4:30pm
- SatClosed
- SunClosed
Bars run 8am–4:30pm Eastern. Hatched days are closed — the render farm keeps working anyway.
Open right now in New Canaan. (203) 966-5655 will ring through to the studio.
Invoiced on delivery, never upfront. Usage rights transfer when it’s paid.
Your model is already drawn. Seeing it in daylight costs $350 and one email.
Send it over now